How should you handle customer privacy and data security?

• A. Do not share guest information, protect payment data, and follow privacy policies
• B. Share guest information with colleagues
• C. Post guest data publicly
• D. Sell guest data to partners

Answer: (A)

Protecting customer privacy and data security means keeping guest information confidential, safeguarding payment data, and strictly following privacy policies. This approach is best because it builds trust with guests, reduces the risk of data breaches, and ensures you’re acting in line with company rules and any applicable laws. Sharing guest information with colleagues, posting data publicly, or selling guest data to partners would expose sensitive information, violate privacy policies, and could violate laws, putting guests and the business at risk. In practice, access guest data only when required for your role, share only with authorized teammates as permitted, use secure methods to handle payment details, and follow the company’s privacy and security procedures at all times.