If there is no food to expo, what should the Expo Crew member do?

• A. Help make lemonade and hand out prepped cups
• B. Restock the beverage cooler
• C. Clean the expo table
• D. Take a break

Answer: (A)

When there’s no food to expo, use the downtime to support guest service by handling beverages. Making lemonade and handing out prepped cups keeps drinks flowing and speeds up service for guests, which helps reduce wait times and maintains a smooth line at the expo area. Restocking the beverage cooler is important, but it’s a behind-the-scenes task and doesn’t directly fulfill the current guest interaction. Cleaning the expo table is good for cleanliness, yet it doesn’t move service forward as effectively as preparing and distributing drinks. Taking a break should come only when there’s truly no service task pending, not while guests are waiting.