What are the proper steps for restroom checks during a shift?

• A. Check and restock supplies, clean as needed, and report maintenance issues.
• B. Clean the restroom and then close it for the shift.
• C. Ignore minor issues unless reported by guest.
• D. Only restock supplies without cleaning or reporting.

Answer: (A)

Regular restroom checks test the practice of keeping guest spaces clean, stocked, and functional throughout a shift. The best approach is to routinely inspect the restroom, restock supplies such as toilet paper, soap, and paper towels, clean as needed to maintain hygiene and a fresh environment, and promptly report any maintenance issues so they can be fixed quickly. This combination ensures guests always have a clean, available facility and prevents small problems from becoming bigger ones.

Why the other options don’t fit: cleaning alone with the restroom being closed disrupts service and makes guests wait; ignoring issues means problems can worsen and compromise safety and cleanliness; only restocking without cleaning or reporting neglects hygiene and maintenance needs.