What is the purpose of a pre-shift briefing?

• A. To review goals, safety, expectations, and any special promotions or changes for the shift
• B. To assign seating for the shift
• C. To discuss personal lives
• D. To train on new menu only

Answer: (A)

Pre-shift briefings are about aligning the team on goals, safety, expectations, and any promotions or changes for the shift. Starting the shift with everyone on the same page helps ensure smooth operation, quick and accurate service, and a safe work environment. It signals what the focus will be—such as handling peak times efficiently, maintaining product quality, and promoting any specials—so each crew member knows their role and how best to contribute. The briefing isn’t just about new menu items or casual chat; it sets the day’s priorities, safety reminders, and any updates that affect how the team works together.