What should you do if a guest asks for more Cane’s Sauce than standard?

• A. Provide the standard amount and offer another cup if allowed, or explain policy if limits apply.
• B. Provide unlimited sauce no matter what.
• C. Refuse to provide any sauce.
• D. Suggest the guest bring their own sauce.

Answer: (A)

The main idea is handling guest requests with policy and hospitality in balance. When a guest asks for more Cane’s Sauce than standard, you should start with the standard portion to keep everyone consistent. If the store policy allows, offer another cup of sauce so the guest can have more without breaking rules. If there are defined limits, explain them briefly and politely, so the guest understands why the extra isn’t automatic. This keeps things fair for all guests, controls waste and costs, and still aims to satisfy the customer.

Avoid offering unlimited sauce, refusing sauce entirely, or telling the guest to bring their own. Those approaches can undermine policy, waste, and the guest experience.