Which of the following is NOT part of the three responsibilities when taking payment?

• A. Repeat order
• B. Take payment
• C. Thank customer with receipt
• D. Hand over the food

Answer: (D)

When you’re taking payment, the key steps are to repeat the order to confirm what the guest asked for, take the payment, and thank the customer with their receipt. Repeating the order helps catch any mistakes before the transaction is completed. Taking the payment is the core action that completes the sale, and thanking the guest with the receipt finishes the interaction and provides proof of purchase. Handing over the food, while essential to service, happens after payment as part of fulfillment, not during the payment step. So handing over the food isn’t part of the payment responsibilities.