Which screen should never be left open when not taking orders?

• A. Point of Sale (POS) screen
• B. Monitor
• C. Tablet
• D. TV Screen

Answer: (A)

Security and privacy of customer information is what this item is teaching. The POS screen is where orders are entered and payments are processed, so it often shows sensitive data like names, items, prices, and payment details. If that screen is left open when you’re not actively taking orders, someone could view or modify information, or even process a charge without authorization. Keeping the POS screen closed or locked when not in use protects customers and helps prevent mistakes or fraud.

Displays like monitors, tablets, or TV screens are mainly for showing information and don’t themselves handle the sensitive transaction data in the same way. They still should be managed properly, but the primary risk from leaving something open is tied to the POS screen because of its role in processing and recording orders and payments.

So, the best practice is to never leave the POS screen open when not taking orders.